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Table 4 Examples of strategies used by surgical teams to control and prioritise demand

From: Adaptive strategies used by surgical teams under pressure: an interview study among senior healthcare professionals in four major hospitals in the United Kingdom

Theme

Strategy

Example

Control Demand

 Anticipatory

Suspending or restricting services through planned cancellations of surgery

Cancelling elective surgery or standing down theatres used for less urgent surgery to make way for emergency surgery or fast-track patients

Doing fewer surgeries in anticipation of forthcoming pressures in a few days’ time

Discharging patients sooner from surgical wards to create space for anticipated need

If the surgical ward is full, patients for anticipated discharge tomorrow are reviewed today to expedite discharge to make beds available for emergency patients the next day

 On-the-day

Cancelling surgeries on the day

Incoming emergencies or staff sickness meant surgeries were cancelled on the day

Restricting admissions to the ward

Restricting additional patients coming onto a full ward by having them cared for in recovery for longer, and start times for the next surgeries are pushed back

Prioritising Demand

 Anticipatory

Referring to national systems for prioritising patients by clinical need and wait time

Patients are prioritised from P1 (most urgent) to P4 (least urgent). P2 would include cancers and urgent surgery; P3 patents should be seen within 3 months. Patients who had had their surgery cancelled should be rescheduled for surgery within 28 days

 On-the-day

Prioritisation of patients when theatre space became available on the day

Ad hoc meetings of surgeons or multidisciplinary team discussions, to decide which patients ought to be prioritised when a spare theatre or post-operative bed became available on the day