Table 1 The criteria used to determine the severity of incidents
| Â | Consequences | ||||||
|---|---|---|---|---|---|---|---|
Score | Descriptor | Objective | Cost | Physical harm | People affected | Schedule | Reputation |
1 (Green) | Negligible | Minimal impact, no service disruption | Minimal financial loss (<10 K) | No obvious harm or injury | None | Minimal | No interest to press. Internal |
2 (Green) | Minor | Minimal impact on service provision | Moderate financial loss 10-50 K | First aid treatment. Non-permanent harm of up to 1 month | 1-2 | Increased level of care. Increased length of stay 1–7 days | Some public embarrassment. No damage to reputation or standing in the community |
3 (Amber) | Moderate | Service objective partially achievable | Significant financial loss (50-100 K) | Medical treatment required. Semi- permanent harm up to 1 year | 3-15 | 8-15 days. Pressure on service provision | Local adverse public embarrassment, leading to limited damage. Local MP interested on ME legal implication. |
4 (Red) | Major | Significant impact on service provision | Major financial loss 100 K-1 million | Extensive injury with possible permanent harm | 16-50 | >15 days. Temporary service closure | National adverse publicity. May have caused loss of confidence in the organisation |
5 (Red) | Catastrophic | Unable to function inability to fulfil corporate obligations | Significant financial loss (>1 million) | Death | >50 | Extended service closure | Highly damaging international adverse publicity. Severe loss of public confidence. Court enforcement. Public accounts committee enquiry. |