Measurements | Communication Assessment Tool Items | ||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Greeted me in a way that made me feel comfortable | Treated me with respect | Showed interest in my ideas about my health | Understood my main health concerns | Paid attention to me | Let me talk without interruptions | Gave me as much information as I wanted | Talked in terms I could understand | Checked to be sure I understood everything | Encouraged me to ask questions | Involved me in decisions as much as I wanted | Discussed next steps | Showed care and concern | Spent the right amount of time with me | The anesthetist team treated me with respect | |
Mean ± SD | 4.2 ± 0.7 | 4.3 ± 0.6 | 3.7 ± 0.8 | 3.8 ± 0.7 | 3.8 ± 0.7 | 4.0 ± 0.8 | 3.3 ± 0.8 | 4.3 ± 0.7 | 1.9 ± 0.9 | 2.1 ± 1.0 | 3.0 ± 0.9 | 2.0 ± 0.9 | 4.1 ± 0.7 | 3.5 ± 1.1 | 4.3 ± 0.6 |